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New Patients

Relax — You’re in Good Hands

Your first visit to Thurston Family Dental should be comfortable, not stressful. From the moment you walk in, our friendly team will make sure you feel at ease. We’ll guide you through office hours, payment options, and everything you need to know before your appointment.

Preparing for Your Visit

Visiting a new dentist can feel overwhelming, but a little preparation goes a long way. To make your first appointment as smooth as possible, we recommend:

  • Bring your dental insurance card (if you have one).

  • Write down any dental concerns you want to discuss.

  • Note any pain or sensitivity you’ve experienced in your teeth, gums, or jaw.

  • Arrive a few minutes early to complete any remaining paperwork.

What You Can Expect

  • A warm welcome from our front desk staff.

  • Time to review your health history and insurance details.

  • A thorough exam, X-rays if needed, and a gentle cleaning.

  • Open conversation with Dr. Fedak about your dental goals and any recommended treatment.

We are Commited to

  • Listening to those we are privileged to serve

  • Earning your trust and respect

  • Exceeding your expectations

  • Ensuring a compassionate professional environment

  • Striving for continuous improvement at all

Take Advantage of our Information

We believe that informed patients make the best decisions about their oral health. That’s why we’re dedicated to helping you understand your dental conditions, treatment options, and daily habits for a lifetime of healthy smiles

At Thurston Family Dental, we proudly welcome patients as young as one year old. Our goal is to help every member of your family feel comfortable and confident about dental care — from your child’s very first visit to lifelong preventive care for adults. We believe that early positive experiences build healthy habits and smiles that last a lifetime.

A dental hygienist at Thurston Family Dental in Springfield, OR helps a mother and her young child during their first visit.

Gentle, compassionate care — from your child’s first tooth to your family’s lifelong smiles.

Forms to Fill out for your Visit

Seeing Dr. Fedak for the first time? Get ahead of the pre-appointment paperwork and fill out our Welcome Packet, download it below.

 

Feel free to bring it with you to your visit or email it to us at info@thurstonfamilydental.com with your full name and welcome packet in the subject line.

Insurance & Billing Made Simple

At Thurston Family Dental, we’ll always work with you to make your care affordable and accessible.

We want your dental care to be as stress-free as possible — including the billing process.

  • WE DO NOT ACCEPT OREGON HEALTH PLAN (OHP)/MEDICAID.

  • Insurance Plans: We accept most dental insurance plans and are preferred providers with many. Contact our office to verify coverage with your plan.

  • Payment Options: We accept CareCredit, checks, cash, and major credit cards.

    • CareCredit must be applied for prior to your appointment. To learn more, click here.

  • Self-Pay Discount: Ask about our discount for patients paying without insurance.

  • Flexible Payment Plans: Convenient options are available — just consult with our Financial Coordinator for details.

Already a Patient?

We’d Love to Hear From You!
Your feedback helps us grow and continue providing the best care possible!

If you’ve enjoyed your visit, please take a moment to leave us a review using the button below.

A dental hygienist at Thurston Family Dental in Springfield, OR caring for a young patient during a routine checkup.

We’re Here for You

Our goal is to make every visit convenient and pain-free. If you have any questions before your appointment, don’t hesitate to call us at 541-741-7800 — we’ll be happy to help.

Thurston Family Dental logo with Dr. Daryl Fedak, Springfield OR family dentist providing compassionate, small-town care

5880 Main St.

Springfield, OR 97478

Tel: 541-741-7800

Fax: 541-741-7888

info@thurstonfamilydental.com

CareCredit logo showing flexible dental payment options accepted at Thurston Family Dental in Springfield, OR
American Dental Association (ADA) approved dental care symbol featured by Thurston Family Dental

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